Technical Support - All Other Requests

Before contacting support, please refer to the NETLAB+ Technical Support page and the Documentation Library.

Administrators and instructors may use the form below to request technical support.

Our normal support hours are Monday to Friday, 10:00am to 6:00pm U.S. Eastern Time. There are many NETLAB+ systems throughout the world. Please identify your learning institution so we can properly route your request. Incomplete or inaccurate information may prevent or delay our response.

Other Requests

School/Institution

Name

Phone

IP Address/URL

Description of Problem/Question

Attachments Up to 5 files (images, PDF, log, txt, zip; max 10 MB each).

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

I agree to the NDG Privacy Policy and consent to providing my full name, to identify my use of NDG services, and my email address, to communicate with me for support, service and product information. I am 16 years of age or older, and I have read and agree to NDG’s use of cookies as described in the Cookie Policy. Optional: send me information about NDG offerings, surveys, new course content and new labs. I may unsubscribe at any time.

Other Ways to Contact NDG

NDG Support Request
Email:
Instant Messenger:	Chat meeting by arrangement (send email to )
Hours:	10:00am - 6:00pm, US Eastern Time, except major holidays (additional hours available by request)